Hello and Welcome.

Please take a moment to read about the changes we’ve made in 2021.

Appointments are still required for all visits to the practice.

As a Healthcare provider we work with local healthcare authorities and can now triage for the eye hospital as part of the primary care/CUES scheme. If you require a CUES or emergency appointment then please phone as soon as possible – We keep one slot open for emergencies each day


To keep everyone safe we are limiting the amount of patients in our practice at one time. This includes anyone needing to come in for repairs, adjustments or collections.

Please be aware that if you do turn up without an arranged time slot then our staff may decline to let you into the practice or may not be free to answer the door.

If you have any spectacles or contact lenses on order then we will contact you when they are ready and book you in.

Please contact us on 01617475555 to speak to a member of staff  regarding an emergency.

If you need any help, advice or want to make an appointment by any means other than phoning, please email Joanne@thomascarteropticians.co.uk